Can't start fing on Windows XP3 ((

[eggheadSV]

Hello all!
Installer can't create template\conf\conf.properties file. Why?
I've just changed fing 1.2 to 1.3 with the same problem ---
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
Second and any following runs ----
J:\CLearning>fing
Error: unable to load discovery configuration properties.

First run ----
J:\CLearning>fing
Fing init error while creating folders and conf: boost::filesystem::copy_file: T
he system cannot find the path specified: "C:\Documents and Settings\All Users.W
INDOWS\Application Data\Overlook\Fing\template\conf\conf.properties", "C:\Docume
nts and Settings\sergey.HUMMINGBIRD\Application Data\Overlook\Fing\conf\conf.pro
perties"Error: unable to load discovery configuration properties.

Is it possible to cure? I've tried to install and uninstall application without any success((
User rights - admin
Content of log file -

INFO 2010/01/30 18:34:19.921 === overlook fing 1.3 - http://www.over-look.com ===
INFO 2010/01/30 18:34:19.921 Host platform: Windows (32 bit)
INFO 2010/01/30 18:34:23.078 fing graceful exit.

Any suggestions?

[overlook.support]

Hi.

I'm sorry for the very late response. It seems that you have all the conditions met (administrator account, XP 32bit).

Can you also post the exact version? Click on "Start | Run..." and type "winver". Report the edition of XP (Home, Professional, Media Center, Professional x64) and the complete build number.

Fing 1.4 will come out soon, maybe you could give it a try to see if the problem gets fixed.

Best Regards,

[eggheadSV]

Thank you for reply!
I am ready to provide all additional information.

you have all the conditions met (administrator account, XP 32bit).

Quite right!!

Here us winver info for XP box -

[overlook.support]

Do you log in using the account "sergey.HUMMINGBIRD" or as "sergey"? Can you verify if you have a directory "C:\Documents and Settings\All Users.WINDOWS\Application Data\Overlook\Fing\" or if you have a directory "C:\Documents and Settings\All Users\Application Data\Overlook\Fing\"?

Regards,

[eggheadSV]

Do you log in using the account "sergey.HUMMINGBIRD" or as "sergey"? Can you verify if you have a directory "C:\Documents and Settings\All Users.WINDOWS\Application Data\Overlook\Fing\" or if you have a directory "C:\Documents and Settings\All Users\Application Data\Overlook\Fing\"?

I log in as sergey, my xp box is standalone PC, hostname is HUMMINGBIRD.

None of above mentioned directories are existed ((

All what I have -
C:\Documents and Settings\sergey.HUMMINGBIRD\Application Data\Overlook\Fing
with conf and log folders.

Latest content from the today's log file -

INFO 2010/03/01 21:16:45.953 === overlook fing 1.3 - www.over-look.com ===
INFO 2010/03/01 21:16:45.953 Host platform: Windows (32 bit)
INFO 2010/03/01 21:16:54.421 fing graceful exit.

[overlook.support]

Ok. It seems there is a strange combination of settings somewhere in your system. Please do the following: Click on "Start | Run.." and type "cmd".

Then type the following

Code: Select all

echo %ALLUSERSPROFILE%
(Should be C:\Documents and Settings\All Users)

echo %APPDATA%    
(Should be C:\Documents and Settings\sergey\Application Data)

echo %COMPUTERNAME%    
(Should be HUMMINGBIRD)

echo %HOMEDRIVE%
(Should be C:)

echo %HOMEPATH%    
(Should be \Documents and Settings\sergey)

echo %TEMP%
(Should be C:\DOCUME~1\sergey\LOCALS~1\Temp)

echo %USERNAME%
(Should be sergey)

echo %USERPROFILE%
(Should be C:\Documents and Settings\sergey)


Please report those who are different. Maybe you have some global environment variable or Registry entry that is pointing to the wrong directory.

[eggheadSV]

I have almost the same results on my XP box -
Is "All Users.WINDOWS" is the same as "All User" for example?
For %HOMEPATH% result is "sergey.HUMMINGBIRD" not "sergey"

Code: Select all

J:\CLearning>echo %ALLUSERSPROFILE%
C:\Documents and Settings\All Users.WINDOWS


J:\CLearning>echo %APPDATA%
C:\Documents and Settings\sergey.HUMMINGBIRD\Application Data


J:\CLearning>echo %COMPUTERNAME%
HUMMINGBIRD

J:\CLearning>echo %HOMEDRIVE%
C:

J:\CLearning>echo %HOMEPATH%
\Documents and Settings\sergey.HUMMINGBIRD


J:\CLearning>echo %TEMP%
C:\DOCUME~1\SERGEY~1.HUM\LOCALS~1\Temp



J:\CLearning>echo %USERNAME%
sergey


J:\CLearning>echo %USERPROFILE%
C:\Documents and Settings\sergey.HUMMINGBIRD

[overlook.support]

Hi.

You have probably lost Full Control permissions on your profile folder, in the "%SystemDrive%\Documents and Settings" folder. It may happen because you detached and re-attached your hard drive (I can see you are using J: to store user data, which maybe is a network drive or an external drive).

Windows XP creates a new folder the next time you log on. The new profile is named:

UserName - if the older profile was deleted.
UserName.ComputerName - if the old profile exists.
UserName.ComputerName.000 - if UserName.ComputerName exists.
UserName.ComputerName.001 - if UserName.ComputerName.000 exists.

Therefore your account "sergey" at some point in time has lost its original profile folder and is now using the new folder "sergey.HUMMINGBIRD". You should probably fix it. You can restore the user profile to the default name "sergey" following one of the suggestions below. After you have restored it to the original name, Fing should work as expected.

Duplicate profile folders exist under the "Documents and Settings" folder
http://windowsxp.mvps.org/restprofile.htm

How to rename or move a User Profile folder
http://windowsxp.mvps.org/userpath.htm

HOW TO: Restore a User Profile in Windows 2000
http://support.microsoft.com/kb/314045

How To Restore a User Profile in Windows Server 2003
http://support.microsoft.com/kb/324734

How do I recovery a lost local user profile?
http://www.jsiinc.com/SUBJ/tip4600/rh4631.htm

This in an extract from the following post:
http://www.technologyquestions.com/tech ... istry.html

Best regards,

[eggheadSV]

I've followed your recommendations.
This resource was extremely useful --- http://windowsxp.mvps.org/userpath.htm
But ... ((
The same story ---

C:\Documents and Settings\sergey>fing
Error: unable to load discovery configuration properties.

Now log located at C:\Documents and Settings\sergey\Application Data\Overlook\Fing\log

INFO 2010/03/04 22:40:59.781 === overlook fing 1.4 - http://www.over-look.com ===
INFO 2010/03/04 22:40:59.781 Host platform: Windows (32 bit)
INFO 2010/03/04 22:40:59.781 Command Line: fing
INFO 2010/03/04 22:41:07.265 fing graceful exit.

[overlook.support]

Did you fix also the "All Users" profile? From your previous entry you said that

echo %ALLUSERSPROFILE% => C:\Documents and Settings\All Users.WINDOWS

but you also said you had no such folder. What is the situation now? Or, to make it easier, the situation you should end up with is:

a) you should have a folder named "C:\Documents and Settings\All Users"
b) you should have a folder named "C:\Documents and Settings\sergey"
c) none of the following environment variables should contain the computer name: %ALLUSERSPROFILE%, %APPDATA%, %HOMEPATH%, %TEMP%, %USERNAME%, %USERPROFILE%

When you are in such a condition, reboot, un-install and re-install Fing and it should all work.
Regards,